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These videos in English and Spanish provide detailed training procedures to enhance the professionalism of your staff.

Order by phone: Call 708-488-0100.
Order by fax: Fax a copy of this page or just the order form to 708-488-0101.
Order by mail: Send a copy of this page or just the order form to Maiden Name Press, P.O. Box 2249, Oak Park, IL 60303.

PROFESSIONAL WAITERS SCHOOL

Each 30-minute DVD contains a manual and a test.

The Art Of Waiting Tables: This video shows your serving staff how to bring a new style and grace to the waiting profession. Standard American service techniques show waiters proper dish and glass holding, table manners and serving procedures. "The Art of Waiting Tables" enables your foodservers to always give the appropriate service.

Menu Merchandising: This video gives your serving staff new insight into their role as salespeople. Simple step-by-step, course-by-course sales techniques allow your serving staff to present all options properly and with finesse. Using this video will increase your bar, appetizer, special entree, wine, after-dinner beverage and dessert sales.

The Rush: "The Rush" will enable your waiters to turn the sometimes frantic peak business hours into a smooth, professionally run dining experience for you and your customers. "The Rush" shows your serving staff how to maintain control, understand priorities, use the support staff effectively, and ultimately, give excellent service.

Motivational Management: Finally a video geared toward management. Whether you are an owner or a manager, this video will prove invaluable. "Motivational Management" helps you to: create an effective training program, cultivate employee loyalty, create a positive and vibrant working environment, establish incentive programs to increase staff sales, and cultivate respect and cooperation from your staff.

CERTISAFE FOOD SAFETY TRAINING

These videos in English and Spanish contain detailed training procedures on the following subjects:

Arriving at Work
Hand Washing
Cross Contamination
Employee Breaks
Reheating and Cooling of Foods
Temperature Danger Zones
Refrigeration
Dry Food Storage
Janitorial Supply Storage
Cleaning Procedures
Thawing Frozen Foods

The videos also contain on screen questions on each of the training procedures in English and Spanish so that you can pause the videos and discuss the relevant issues that pertain to your establishment.

SPECIAL PRICE for El Restaurante Mexicano readers.

ORDER FORM
To order, call 708-488-0100; fax form to 708-488-0101; or mail to Maiden Name Press, P.O. Box 2249, Oak Park, IL 60303 Please send me the following:
WAITERS TRAINING TAPES
____ "Art of Waiting Tables" DVD: English					$150
____ "Art of Waiting Tables" DVD: Spanish					$150
____ "Menu Merchandising" DVD: English					$150
____ "Menu Merchandising" DVD: Spanish					$150
____ "The Rush" DVD: English					$150
____ "The Rush" DVD: Spanish					$150
____ "Motivational Management" DVD: English					$150
____ "Motivational Management" DVD: Spanish					$150
Order 2 different titles for $250 \| 3 for $350 \| all 4 for $400
SUBTOTAL:					$__________

SHIPPING CHARGES: $3.50 for each DVD ordered.					$__________
SALES TAX: California residents, please include appropriate sales tax. (In California, the tax can vary from 6% to 7%. Add the applicable tax for your area.).					$__________
TOTAL for waiters tapes:					$__________
CERTISAFE KITCHEN TAPES
____ Food Safety VHS Tape: English					$59
____ Food Safety VHS Tape: Spanish					$59
____ Food Safety VHS Tape: English/Spanish set					$89
SHIPPING CHARGES: $6 per 1 or 2 tapes.					$__________
SALES TAX: California residents add 7.5% sales tax.					$__________
TOTAL for CertiSafe tapes:					$__________

Please send to: ______________________________________ Name ______________________________________ Address (no P.O. box, please) ______________________________________ City, State, ZIP ______________________________________ Telephone/Fax Method of payment: ______Check or money order, made payable to Maiden Name Press ______VISA ______Mastercard ______American Express ______________________________________ Name on Card ______________________________________ Credit card number Exp. date ________ ______________________________________ Signature

Published by:
Maiden Name
Press LLC

Mailing Address:
P.O. Box 2249
Oak Park, IL 60303

Shipping Address:
106 S. Oak Park #204
Oak Park, IL 60302

e-mail:
brussell @restmex.com

Phone:
800-407-5845

Fax:
708-445-9477

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